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By Amanda Hamilton, CEO of NALP
Well, Christmas may be behind us, but there is still a potential hangover if you offer goods or services to consumers that make a great Christmas gift. Although you should have done well in recent months, once the gifts have been given, there is always a chance that there is someone who doesn’t like it, or something turns out to be faulty?
So what rights do your customers have when it comes to returning items and getting a refund?
Without a receipt there is not a lot they can do but, if they’re not shy about asking for said receipt, or if the giver of your product has said they can change the item if so desired, then that’s different.
And what are your customers’ rights in relation to items that have been bought online? With many people choosing that route now, it’s not just a question of taking something back to the shop with a receipt.
Filed Under:
Guest Post
Tagged as: Amanda Hamilton, Consumer Rights, Guest Post, Legal
By John Auckland, Tribe First
After the fun of celebrating the start of another brand new year, we feel just enough optimism to make ambitious New Year’s resolutions. Experience tells us that, although we mean well, these are often abandoned by early February. I won’t tell you to give up your Netflix subscription and swap to a gym membership or to exchange your weekend drinks for the latest fashionable smoothies. What I will do is to share the key reasons why 2019 is the year you should crowdfund your business.
Filed Under:
Guest Post
Tagged as: Crowdfunding, Guest Post, John Auckland
by Inna Kaushan, co-founder of Solna
Freelancers are significant to the UK economy, and in 2017 contributed £271 billion. In the last 12 months, almost three million people have been engaged as freelancers or under self-employed status. Why are more people seeking this type of work? Perhaps because freelancing has many benefits: you work for yourself, select projects which excite you, and in many instances earn more than you did when you were a permanent employee.
That said one of the major challenges freelancers face is fighting to get paid. Recent research reveals that only 19% of freelancers are paid on time, with related invoices being paid on average 18 days after their due date.
Being a freelancer also creates additional administration, requiring individuals to raise their own invoices and manage their own cash flow. This in itself can be quite stressful, creating uncertainty about not getting paid, alongside anxiety for some about having to manage and maintain their own admin and cash flow. This is an increasing problem, with recent data showing that 52% of SME owners blame poor cash flow for impacting their mental health negatively.
Filed Under:
Guest Post
Tagged as: Credit Scores, Guest Post, Inna Kaushan, Invoicing, Late Payments, Payments
By Marco Scotti, Figaroo
The nightclub industry is big: currently valued at $25bn around the world. However, particularly in Western nations the number of people going to nightclubs has been in decline since 2008.
Negative press, tighter noise restrictions, changing social attitudes new alcohol licensing laws etc. have all contributed to falling attendance rates and the closure of famous institutions such as London’s Turnmills and Fabric.
So, is it the end for nightclubs or can they evolve? I believe they will evolve and create a new golden age.
In this article, I aim to assess the deep roots of the nightclub business model, the technological solutions that have made – and are making – their way into the industry, and how they could bring clubs into a new golden age.
Filed Under:
Guest Post
Tagged as: CrowdCube, Figaroo, Guest Post, Marco Scotti, Nightclub
By Mike Ianiri, Equinox
In many countries businesses will work on Christmas Eve but then close down until Wednesday, 2nd January. However, not everyone stops working during this time, so how can you make sure you avoid losing out on business over the Christmas period?
Here are a few tips:
Filed Under:
Guest Post
Tagged as: Business, Christmas, Guest Post, Mike Ianiri
By Anthony Main, The Distance
The high streets are flooding with people, the markets are springing up in town and city centers across the country and the festivities are in full swing.
While it is a time of great celebration and merriment, Christmas can also be incredibly stressful; not only are there gifts to buy, there is work to complete before the New Year, plus there is a substantial amount of preparation that needs to be undertaken before the calendar makes its way to the 25th of December. But the festive season need not be a time of panic and pressure.
Below is a shortlist of a few great apps that will help you manage the less than exciting parts of the Yuletide season, and add an agreeable boost of festive cheer to the most wonderful time of the year.
Filed Under:
Guest Post
Tagged as: Android, Anthony Main, App Store, Christmas, Guest Post, iOS
by Anthony Main, The Distance
With updates to mobile operating systems landing yearly, businesses can be forgiven for not keeping up with the full roster of features available. For many, the announcement of a new OS is generally met with indifference, and the release is greeted by the irritation of a 15-minute download.
Android Pie was initially released on the 6th of August, and has since been making the rounds of all major Android mobile manufacturers. iOS 12 is a newer addition, having a launch date of the 17th September. But what do these releases mean for businesses, and why should anyone care?
Filed Under:
Guest Post
Tagged as: Android, Android Pie, Guest Post, iOS, iOS 12
By Inna Kaushan, Co-Founder of Solna
If you are a freelancer then money is the lifeblood of your work and career.
Good invoicing is an essential part of this. Sending out clear, concise, well-designed invoices is important to get you paid – and making it easy for your clients to pay you is necessary to get you paid on time. After all, the last thing you want is a chase.
New to it all? Not to worry, it isn’t rocket science and good invoicing is achievable overnight. Here is the crib sheet you need to get your invoicing working well:
Filed Under:
Guest Post
Tagged as: Accounting, Billing, Freelancing, Guest Post, Inna Kaushan, Invoicing
by Mike Ianiri, Equinox
The hotel industry is one of the top sectors to suffer data breaches. Cyber criminals love the fact that hotels potentially can have lots of information: your name, address, passport details, and credit card details to name but a few. And that’s before you get to the check in desk.
Once checked in, you connect to the WiFi network and are required to enter personal details. Where does this data get collected? Most Guest WiFI access has a software that sits behind the access points and stores all this information. The repercussions, if a cybercriminal gains access to the backend, can be potentially catastrophic.
Here are some tips so you can protect yourself when you need to access hotel and other public WiFi spots.
Filed Under:
Guest Post
Tagged as: Data, Guest Post, Mike Ianiri, Security, WiFi
by Kelvin Summoogum, Founder of miiCare
Launching a scientific product come with many challenges. All products we invent begin as ideas. Any idea is, though, just the beginning of a story. There’s an endless supply of great ideas out there, but not everyone is willing to endure all the hard work required to turn an idea into reality.
Many a dreamer will have an idea and get very excited. However, when the going gets tough, most will give up and move on to something else, unless they have a particularly powerful drive to achieve the goal.
Filed Under:
Guest Post
Tagged as: Guest Post, Kelvin Summoogum, Medicine, Product Launch
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